To fix Xfinity Stream App sound not working: Verify that your speakers are set to an appropriate volume and that the XFINITY Stream web player’s volume is not muted. You should use another browser if you’re using Safari because there probably is a plug-in or extension preventing the service.
Coming house to your favorite TV reveals or films may be an effective way to unwind after a protracted day of labor.
And what higher manner to do that than to fireside up your Xfinity Stream app and binge on the big variety of content material accessible on it?
Whereas the Xfinity Stream app is great for streaming online content material, it has its share of technical points that may typically be irritating to take care of.
The best way to fix Xfinity Stream App sound not working
In case your Xfinity Stream App sound is just not working, reboot your gadget. You may also strive to turn off playback preferences and clear your system’s cache and cookies. If that doesn’t work, reset your system to its manufacturing unit default settings.
Reboot the Gadget
When you have ever contacted tech help for any type of help, no matter the system, chances are high the primary troubleshooting tip supplied is to reboot your system.
Whereas this will appear fairly insignificant, it could resolve many points that gadgets are inclined to run into.
Digital gadgets normally run into surprising issues due to bugs that will have crept into their software program.
Once you reboot the system, it clears the working reminiscence, thus eradicating any bugs within the software program and returning the system to a recent state.
You’ll be able to strive to reboot the system you might be viewing the Xfinity Stream app on to see if it fixes your audio subject.
Take a look at Different Apps/Content material on the Identical Device
The subsequent step when troubleshooting this subject is to know if the issue is confined to the Xfinity Stream app or an issue along with your system.
Attempt taking part in some content material on totally different apps on the identical system to assist slender down the problem.
In case you discover comparable audio points on different apps in your system, it might point out an issue along with your web connection or the system itself.
If the audio subject reveals up solely on the Xfinity Stream app, strive to take part in totally different reveals and flicks to see if the problem lies with particular content material hosted on the app or an issue with the app itself.
In case you discover that a few of the content material on the app performs with no issues whereas others don’t, it could point out a difficulty with the app itself.
In this case, all you can do is write to Xfinity’s technical help staff and look ahead to them to resolve the problem.
Attempt Using Xfinity Stream App on a Completely different Device
After following the troubleshooting recommendation from the earlier step, in the event you discover that all the content material in your Xfinity Stream app is going through the identical audio subject, you’ll be able to strive to utilize the app on a unique system.
Doing this may enable you to decide if the problem is attributable to an issue with the app or an issue with your system.
Suppose the Xfinity Stream app audio doesn’t work even after taking part in it on a unique system. In that case, it would point out some technical subjects throughout the app, through which case you will have to contact Xfinity’s technical help.
If the audio does work on a unique system, it signifies that it’s good to reconfigure the unique system appropriately to repair the problem.
Make Certain All Xfinity Stream App sound Inputs are Correctly Linked
Now that you’ve got recognized the place the issue lies, it’s time to begin resolving the problem.
In case you discovered that the problem was remoted to the system you have been initially viewing the Xfinity Stream app on, you’ll be able to start by checking its sound inputs.
As a result, this repair appears a bit too easy for a difficulty like this, and it’s typically ignored.
Merely guaranteeing that each one of the inputs is linked correctly to the appropriate ports can resolve this drawback.
Guarantee SAP is Turned On in Settings
In case your inputs are all linked correctly, the issue may be with the best way your settings have been configured.
Most TVs include a setting referred to as Secondary Audio Programming (SAP) that’s largely used for audio description or to broadcast languages apart from the content material was initially recorded in.
Having this setting enabled will help resolve the audio subject you might be going through along with your Xfinity Stream app.
To test the SAP setting in your device, strive:
- Search for an SAP button in your device’s distance whether it is accessible.
- In case you can’t discover this button, strive on the lookout for a language button in your distance.
- You may also open Settings and go to Audio Preferences.
Change your SAP setting from Off to Regular, or you’ll be able to change it to Stereo when you’ve got a stereo speaker system linked to it.
If SAP is already enabled in your system, strive to disable it and see if it resolved your subject.
Flip Off Playback Preferences in Settings
One other resolution that has labored effectively for some customers, in keeping with online boards, is to disable the playback preferences.
To do that, it’s good to open the Settings in your Xfinity Stream app by tapping on the gear icon.
When you do that, discover the Playback Preferences part and switch the function off earlier than reattempting to stream content material once more.
Clear System Cookies and Cache
Most functions retailer cookies in your system’s cached reminiscence to save lots of issues like your account’s login particulars and site information.
Typically, your system’s cache reminiscence can get overcrowded, resulting in some surprising points, such because the audio subject along with your Xfinity Stream app in this case.
To clear the cache in your Xfinity TV, press the Xfinity button (or Dwelling button) in your distance.
Use the left or proper arrow buttons to discover a gear icon and press OK to open the settings.
Use the up and down arrow buttons to search out the Privacy setting and press OK.
After you have achieved this, go to Clear Cookies and Native Storage Data and press OK to clear the cached reminiscence.
When you have a unique system and are uncertain clear the cache reminiscence, and you’ll be able to do it at all times look it online.
Force Stop and Relaunch the App
In some circumstances, the audio subject could also be attributable to some bug throughout the app’s programming.
If that is the problem, there could also be an easy approach to repair the issue.
You must power stop the app, and look ahead to some time, after which relaunch the app.
Once you do that, it removes the app from the system’s operating reminiscence, thereby eradicating any bugs which will have crept in as effectively.
Log Out and Log Again Into the App
Just like the earlier repair, resetting the app out of your system’s reminiscence is one other approach to repair the audio subject.
Simply log off of your account after which log again into it.
In response to online discussion board posts, whereas it could seem to be a trivial repair to the problem, it has labored for different customers.
Reset the System device
If not one of the options talked about above labored for you, the one factor left so that you can strive is to reset your system to its manufacturing unit default settings.
Completely different gadgets have different strategies for resetting, so if you’re uncertain reset your system, be sure to look it up online.
It is very important to keep in mind that resetting a tool to its manufacturing unit default settings will erase all the info saved in it and is irreversible.
Just be sure you again up the info in your system earlier than resetting it to make sure that your info is just not misplaced ceaselessly.
Contact Customers Assist
If you’re nonetheless going through the identical subject along with your Xfinity Stream App, you’ll be able to strive to reach out to Xfinity’s Tech help staff.
Just be sure you specify precisely what drawback you might be going through and inform all of them of the different steps you took to troubleshoot the problem. It will assist them higher perceive your state of affairs and thus enable you to discover a resolution faster.
Last Ideas on Xfinity Stream App sound not working
If your internet is sluggish or has difficulty with Xfinity Servers, this might result in the Sound not being engaged on the Xfinity App.
In this case, you’ll be able to repair it by checking your networking settings and rebooting your router. In the situation of an outage in your space, you might be able to get reimbursement for downtime.
Often Requested Questions
Can I get the Xfinity app on my smart TV?
The Xfinity Stream app is on the market in its beta version for LG and Samsung Smart TVs and might be launched for different fashions quickly.
Why can’t I watch Xfinity Stream on my Firestick?
The Xfinity Stream Beta app is appropriate for most Fire TVs and Firesticks.
In case you can’t view it on your Firestick, it’s a result of the Xfinity Stream app is just not supported by any TV operating Android 4 or any earlier model.
Why does Xfinity Stream hold buffering?
Buffering normally signifies a difficulty along with your community connection.
You’ll be able to confirm if that is the issue by operating a community velocity take look at it to test the energy of your web connection.
Is Xfinity Stream included with the Internet?
Sure, the Xfinity Stream app is free to customers who have already got Xfinity web and TV service subscriptions.
Nonetheless, in the event you solely have a web subscription, you can be restricted to choosing channels and on-demand content material.