There are many potential causes of Samsung TV Black Screen, including as difficulties with the power supply, HDMI connections, hardware, or software. Restarting the TV or putting it back to factory settings can frequently fix the black screen of death.
After spending several hours going through numerous technical articles from different sources as well as the support pages for Samsung, I felt prepared to take on the problem. I did so without difficulty, and the TV was resolved in less than an hour.
By the time you complete reading this article, I hope to have given you this information, enabling you to quickly fix the black screen on your Samsung TV as well!
How To Fix Samsung TV Black Screen
Try unplugging and replugging the HDMI cable to see if it helps. To check if it helps, if at all feasible, try a different HDMI cable. If your Samsung TV has a black screen, you should also check your power cable. Ensure that it is firmly attached to your TV and the power outlet.
To test your HDMI cable with the TV and learn what to do if you can’t resolve the problem using the TV’s user interface, keep reading.
Verify Cables
You may check whether the HDMI cables connected to your TV are compatible and function properly with it by testing them with some Samsung TVs.
To carry out the HDMI test
- Set the HDMI input on the TV to the appropriate one.
- Start the settings.
- Go to Self Diagnosis under Support > Device Care.
- Select HDMI Cable Test > Signal Information > then.
- Launch the test.
The test will reveal at the end whether you need to replace your cable, so get a new HDMI cord.
I advise using a Belkin HDMI cable that is compatible with HDMI 2.1.
If you currently own or plan to acquire a new PS5 or Xbox Series X|S, the new HDMI standard’s capability for 4K at 120Hz input may come in useful.
Additionally, ensure sure your ports are spotless and clear of debris. Why not wipe the screen of your Samsung TV while you’re at it?
Set the TV’s input to the proper one.
Make sure your input device, such as a game console, is connected to the input if switching inputs on your TV results in a blank screen.
Observe the input port on the back of the TV to find the input that is connected to your device, then use the input key on the Samsung remote to switch to that input.
Check that the audio system is properly linked to the eARC or Digital Audio input so that sound plays as intended.
The connector must be as flush in the port as possible for the TV to recognize the device, so disconnect and replug the wires if a picture still does not appear after switching to the right input.
Restart the TV
Try soft-resetting your TV if none of the solutions I’ve discussed work and the TV is still black. Most issues with Samsung TVs are reported to be resolved by soft-resetting.
You only need to power cycle or restart your Samsung TV a few times to perform a soft reset, and it won’t take more than a few minutes.
To do this, adhere to the procedures below:
- Using the remote, turn off the TV.
- Turn off the TV’s power and unplug it.
- Prior to plugging the TV back in, wait at least 60 seconds.
- Restart the television.
If the black screen problem persists after the TV has turned on, check again, and if necessary, try the process again a few times.
Examine the One Connect Box
To connect your input devices, such as a console or speaker system, to some Samsung TVs, including the Frame Series, you need an additional box called a One Connect Box.
This allows the TV to sit flush and neatly on any wall, reduces the amount of clutter around it, and further simplifies cable management.
The One Connect Box is linked to the TV by a single cable that carries both data and power.
Check that the cable is not physically broken, bent, or loose, and that it is securely connected to both your television and the One Connect Box.
If the cable appears to be damaged in any way, you can replace it. Since no other reputable brand makes these cables, I advise purchasing a replacement cable from Samsung.
Use alternative input devices
Change to a different input device to be sure that it was the problem, as the problem could occasionally be with the input device you have attached.
Your TV can be fine and functioning as it should if you can see the TV’s interface but only the input device is giving you a dark screen.
To be certain of this information, confirm it with the other devices you own.
Resetting the TV
The next option is to factory reset your Samsung TV to restore its system to way it was when it first left the manufacturer if the TV remains black even after restarting.
This would delete all personal data from the TV, log you out of every app, and uninstall any programs you had added after the TV was set up.
Samsung TV factory reset instructions:
- On the remote, press the Menu button.
- Navigate to Self-Diagnosis under Support.
- Enter the PIN after choosing Reset. If no PIN has been specified, it is 0000 by default.
- Verify the prompt that pops up.
Once the factory reset has been finished, make sure the TV’s black screen issue has been resolved.
Call Samsung support.
The best course of action is to call Samsung support if none of these troubleshooting techniques prove successful for any reason.
Based on the model of your TV, they will be able to send a professional to more accurately diagnose it.
If it is still covered by warranty, you can ask customer service for a free service.
See Also
How to Reset Samsung TV Without Remote
Final Reflections
If you can access the user interface, try adjusting the Samsung TV’s picture settings.
An improperly set-up screen may occasionally be too dark to even see in a well-lit environment.
Some of the adjustments I discussed here require access to the user interface, so it is best to get in touch with Samsung if you are unable to use the remote or see anything on your TV.